Privacy Policy

Introduction

Welcome to HyperVortex Hotel & Suites ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or visit our website. Please read this privacy policy carefully.

Our Commitment: We are committed to protecting your privacy and ensuring the security of your personal information in accordance with Canadian privacy laws.

Information We Collect

Personal Information

Name and contact details
Payment and billing information
Reservation and stay history
Preferences and special requests
Loyalty program information

Technical Information

IP address and device information
Website usage data
Cookies and tracking technologies
Location data (with consent)
Communication records

How We Use Your Information

Service Delivery

Process reservations, provide hotel services, and enhance your stay experience.

Communication

Send booking confirmations, updates, and promotional offers (with your consent).

Improvement

Analyze usage patterns to improve our services and develop new offerings.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

We may share information with trusted third-party service providers who assist us in operating our hotel, conducting business, or servicing you, provided they agree to keep this information confidential.

We may disclose your information when required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

SSL encryption for data transmission
Secure servers with restricted access
Regular security audits and updates
Employee training on data protection
Secure payment processing systems

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

Cookie Type	Purpose	Duration
Essential	Required for basic website functionality	Session
Analytics	Help us understand how visitors use our site	2 years
Marketing	Used to deliver relevant advertisements	1 year
Preferences	Remember your settings and preferences	1 year

Your Privacy Rights

Under Canadian privacy laws, you have several rights regarding your personal information:

Access

Request access to the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information (subject to legal requirements).

Opt-out

Opt-out of marketing communications at any time.

Portability

Request a copy of your data in a commonly used format.

Complaint

File a complaint with the Privacy Commissioner of Canada.

Privacy Contact Information

Privacy Officer

privacy@hypervortexion.info
(604) 555-8888
1888 Tech Boulevard
Vancouver, BC V6B 2A5, Canada

Contact Form

Response Time

We will respond to your privacy-related requests within 30 days of receipt. For urgent matters, please call us directly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Stay Informed: We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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